SHIPPING + RETURNS

Returns Carrie Haase Jewelry hopes that you love and wear your new jewelry all the time. If you are not completely satisfied with your purchase, you can return within 5 days of receiving the merchandise. Please be mindful before returning as each piece is hand made and meticulously crafted by only me. All returned jewelry must be in perfect, untarnished, unworn condition to be accepted. Please contact me at carriehaase@gmail.com before sending the merchandise back to receive a return address. Carrie Haase Jewelry is not responsible for any shipping cost or pieces lost or damaged in the shipping process, please insure all purchases for their full value.

Repair Jewelry damaged through normal and reasonable wear within 30 days of purchase will typically be repaired free of charge, less the shipping costs. Jewelry damaged after 30 days of the purchase date, or damaged through improper treatment is subject to a repair fee. Please contact me at carriehaase@gmail.com before sending the merchandise back. Carrie Haase Jewelry is not responsible for any shipping costs or pieces lost or damaged in the shipping process, please insure all packages for their full value.

Shipping Your jewelry will be sent insured via USPS with delivery confirmation within 2 to 5 business days after payment has cleared. Domestic shipping $10.00. For international shipping, please contact me.

Custom Orders Carrie Haase Jewelry will be more than happy to work with anyone on custom orders. Please contact me with any custom order questions at carriehaase@gmail.com and we’ll see if we can make something work. Since each piece is handmade, all shipping dates will vary. The typical amount of time for custom work is 2-5 weeks.

Additional policies and Jewelry Care- While Carrie's creations are meticulously hand-crafted, jewelry is still delicate in nature and needs to be cared for. Please do not sleep, shower, or exercise in your jewelry, and avoid exposing it to hair sprays, perfumes, household cleaners, and other damaging products. To minimize tarnishing on your jewelry, keep it in an air-tight bag. To restore silver's original brushed finish you may use a scotchbrite and brush the jewelry in one direction, and you may restore shiny jewelry by polishing it with a polishing cloth. Most stones can be cleaned with luke-warm soapy water.

Wholesale and Consignment Please contact me if you are interested at carriehaase@gmail.com